COVID – 19 – SALON GUIDELINES
OUR COMMITMENT
We will provide you with a safe environment that complies with guidelines issued by Government.
OUR SALON
We have undertaken a thorough review of our salon and the service we offer.
We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines.
All surfaces throughout the salon will be cleaned regularly and wiped with the appropriate cleaning product between each treatment.
All items of equipment will be cleaned before and after every treatment. This includes all metal instruments, brushes, bowls and tweezers.
One-use disposable items will be used where necessary (sustainable alternatives kept where possible).
We will ensure adequate ventilation throughout the salon with doors and windows open where possible.
OUR TEAM
We have conducted training to ensure all team members care for our customers in a safe, hygienic an professional manner.
Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety.
We have agreed social distancing for our team in communal staff areas.
Staff are briefed to uphold safe standards while dealing with responsibilities at reception.
OUR TREATMENTS
We have reviewed our treatment menu and removed treatments where we felt it necessary to do so.
Where required, our therapists will wear gloves, masks and other personal protective equipment (PPE) during treatments where required.
Therapists will wash their hands before and after every treatment.
PPE will be replaced after every treatment.
GUEST ARRIVAL & RECEPTION
Please turn up on time for your appointment. Appointment times have been extended to disinfect the salon before and after each client.
Please wait in your car until we tell you we are ready to bring you into the salon.
We will greet you warmly but without a handshake or personal contact.
We will stagger customer arrival times to minimise close contact.
We will clean the reception area regularly.
Where possible we will escort you straight to the treatment area/room to avoid congestion in waiting areas.
Waiting areas will be arranged to adhere to social distancing.
WE ASK YOU, OUR CUSTOMERS TO..
Complete a COVID-19 Health Questionnaire prior to your treatment
Please wear a face mask – we can provide one if needed for a small cost
Please use the hand sanitiser provided on entering and leaving the salon.
Please attend your appointment alone.
Please limit the belongings yo bring into the salon.
DO NOT COME TO THE SALON IF YOU OR ANYONE YOU LIVE WITH IS SELF-ISOLATING
OR IS DISPLAYING SYMPTOMS KNOWN TO BE CONSISTENT WITH COVID-19.
We are happy to discuss any of your individual concerns, please feel free to speak with a member of staff.
We reserve the right to amend or adjust these guidelines based on government policy and new research to protect the safety of all our staff and clients.